FAQs

Q: Advantages and strength of our company?

1. Our company cooperates with Thailand Agricultural University and has a professional team for formula research and product development.
2. Our foreign trading team has been established over six years, with rich experience and an intimate knowledge of market requirement.
3. To meet the needs of different customers and market, our products and formulas not only diversified, but also improved and developed continually.
4. We have 3 companies on Alibaba, and have a good reputation.
5. With sufficient funds and raw materials, there is no need to worry about out of stock.
6. We have factories with fixed cooperation, delivery time is guaranteed.
7.There is an international logistics company with long-term cooperation, shipment is guaranteed.

Q: Price?

1. Preferential prices can be provided according to different formulas and quality of raw materials.
2. We have the sole agance for Thailand Butea Sperba and Pueraria Mirifica. Adequate supply, reasonable prices.

Q: There really no harm to the body of your product?

All of our products are high quality and pure nature herbal extract, no side effect.

Q: Can you provide OEM service?

Sure. We can provide customized package and label service according to your requirements. All products will be checked and packed carefully before send out.

Q: Is sample available?

Yes, we can provide free samples for your testing, and need you pay for the shipping charge. Thanks.

Q: How about payment?

TT, Paypal, Western Union, Alibaba Credit Insurance order payment methods are VISA/ MasterCard/TT/Paypal/Apple Pay/Google Pay/Online Transfer.

Q: How do you ship the products?

We can ship products via EMS, FedEx, DHL or UPS, also can ship out by sea if you want. We have DDP service for some countries.

Q: What’s certificates you have?

We have FDA, MSDS, CE and RoHS.

Q: What’s the delivery time?

It depends on the quantity of order, it will take 3 to 25 days.

Q: What’s the Trade Terms?

DAP and DDP. Others are also available if you request.

Q: Advantages of products?

1. Our formula is mature, with high quality and good feedback.
2. Customized formula is available. We can adjust the formula according to the different needs of customers or market.
3. We can provide customized formula, packaging, mould and other services.
4. We can provide the design and private packaging and advertising.

Q: Our Services?

High-quality pre-sales and after-sales service.
Follow up the different needs of customers to provide different logistics, timely follow up and feedback the logistics situation.

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